Event details
Available Now
Duration 60 mins
In partnership with:
About this webinar:
Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise.
This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.
Discussion topics in the webinar:
- The role of the insurer in the ‘end-to-end’ journey of providing the right protection insurance to those that need it
- The critical importance of communication in action during the signposting process
- How are advisers learning to better understand and act upon insurance access?
- How are mental health factors addressed during signposting and what more can be done in this area?
Panellists
John Brazier is an experienced B2B journalist and editor. He took on the position of editor for COVER in February 2021. He was previously editor of The Trade, a buy-side publication for a readership of global asset managers, hedge funds and traders.
Prior to this, John spent three years with WatersTechnology, a fintech publication with a global audience, where he held roles of European staff writer and then deputy editor, working across the buy- and sell-side brands of the title. He has also worked on a number of energy, personal finance, retail IT and technology brands.
Jennifer Gilchrist is Protection Specialist for Royal London’s protection business. Having worked in the industry for over 30 years, she has a wealth of experience in marketing and developing protection products and is a frequent press commentator. Jennifer’s had many articles and comment pieces published in the trade press. Outside work, you’ll often find her pounding the Edinburgh streets at 6am on a misty morning. She’s also an avid tennis fan but that extends to watching rather than playing!
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Alan Knowles
Managing Director, Cura Financial Services & Chair, Protection Distributors Group
View BioAfter originally joining financial services as a web programmer, Alan was quickly tempted by the dark side of financial services and became a protection adviser. Alan now runs Cura, a multi award-winning protection intermediary, specialising in hard-to-place protection cases, such as people with health conditions. Alan is also the current Chair of the Protection Distributors Group (PDG), a group of intermediaries working together to improve customer outcomes in the protection industry.
Andrew became a consultant back in 2015 after 15 years in underwriting and product teams at reinsurers and insurers. He has enjoyed working with many insurers, advisers and tech companies to improve their processes and propositions to make it easier for all to buy insurance. He has been chair of the Underwriting Trust and Transparency workstream that produced an Explaining Underwriting Decisions guide signed up to by 22 insurers so far. This year he has become a co-chair of the IPTF and is committed to improving and increasing the take up of this vital product.
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